As part of the Fuse™ Technologies commitment to supporting our customers, AGCO is proud to announce the launch of the Global Fuse Contact Center.
The Fuse Contact Center is a new customer support resource that will assist customers with setup, calibration, and operational support on all AGCO precision agriculture and machine communication technology products.
Officially launched in December 2013, the Fuse Contact Center will be open seven days a week from 6:00 a.m. to 1:00 a.m. GMT and supports the following AGCO Fuse Technologies products:
- AgCommand®, AgCommand API, Fendt® VarioDoc
- Auto-Guide™ 3000, Fendt VarioGuide
- FieldStar® II
- System 110, 150, 350, AES 25
The Contact Center gives customers the opportunity to speak with an AGCO trained support specialist for assistance using these AGCO Fuse Technologies. Email and live chat support are also available.
“Best-in-class training and support is a key pillar of Fuse Technologies, AGCO’s global precision farming and connectivity strategy,” said Bruce Hart, Director of Global ATS Global Marketing. “The Fuse Contact Center will supplement the support our dealers currently offer, providing additional operational assistance when needed with these specific technology products to help keep our customers’ operations running smoothly and efficiently.”
Tel.: +1 770-813-6167
Fuse is a registered trademark of AGCO. Auto-Guide is a trademark of Caterpillar Inc. and used under license by AGCO. NovAtel is a registered trademark of Hexagon.
AGCO (NYSE: AGCO) is a global leader in the design, manufacture and distribution of agricultural solutions and supports more productive farming through its full line of equipment and related services. AGCO products are sold through five core brands, Challenger®, Fendt®, GSI®, Massey Ferguson® and Valtra®, supported by Fuse® precision technologies and farm optimization services, and are distributed globally through a combination of over 3,000 independent dealers and distributors in more than 150 countries. Founded in 1990, AGCO is headquartered in Duluth, GA, USA. In 2016, AGCO had net sales of $7.4 billion. For more information, visit http://www.AGCOcorp.com. For company news, information and events, please follow us on Twitter: @AGCOCorp. For financial news on Twitter, please follow the hashtag #AGCOIR.